Torque: Friend or Foe?

Posted by Katie Breeden on Jul 11, 2018 3:40:58 PM

What’s the most dangerous part of working a cable machine? Building up torque.

Merriam-Webster defines torque as “a turning or twisting force.” In a cable machine, this force is generated when the reel spins and cable is fed into the pipe, but an obstruction stops the rotation of the cutting blade. When this happens, the tension known as torque builds rapidly.

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MyTana: An American Equipment Company

Posted by Allison Symonds on Jul 4, 2018 8:00:00 AM

“MyTana equipment is factory-direct and American made”: We write it on our catalogs, our website, our marketing. And while “Made in America” is an afterthought for many operations, at MyTana we’re proud that our story parallels that of so many American success stories—full of hard work, innovation and a dash of luck.

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Extending the Life of Your Equipment

Posted by Nicole Lygo on Jun 28, 2018 6:56:31 PM

Drain cleaning is a tough job, so you need equipment that works. Regular cleaning and maintenance is the key to ensuring your equipment is ready to go when you need it. But too often, drain cleaners and plumbers let busy schedules get the best of them, and before they know it, they have rusting, worn-out equipment that needs replacing or an expensive repair. Understanding common problems and learning how to prevent and address them can save you both time and money in the long run.

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Topics: Pro Tip

The Drain Cleaner's Guide to Employee Safety Training

Posted by Venay Sehgal Bhatia on Jun 19, 2018 7:30:00 AM

Is Your Crew Ready for National Safety Month?

Keeping people safe on the job is crucial to the success of any business and the morale of its employees. However, safety training is too often overlooked during onboarding and throughout the tenure of your crew. In any case, keeping employees safe on the job is more than just a good business practice — it’s the law. Under the Occupational Safety and Health Act (OSHA) of 1970, employers are responsible for providing a safe and healthful workplace, and safety training is an important aspect of complying with this requirement. When was the last time you thought about your training program? June is National Safety Month, so now is the perfect time to improve or reevaluate how you’re helping your employees stay safe on the job.

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Topics: Business Series, The Drain Business

Are You Protecting Your Health?

Posted by MyTana on Jun 11, 2018 8:08:00 AM

With the many strange and gross things that end up down the toilet, drain cleaning isn’t a job for the squeamish. It’s also not a job for the careless. Drain cleaners are exposed to a variety of dangerous pathogens and substances in the course of their work. Preventing contact with these hazards, and maintaining a firm barrier between “clean” spaces and “dirty” spaces, is vital to their health.

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Time to Kick Off National Safety Month

Posted by Katie Breeden on Jun 6, 2018 11:38:24 AM

June is National Safety Month! MyTana is committed to manufacturing strong, durable and safe tools that can power through tough sewer and drain cleaning work. Today, we bring you three easy habits plumbers and drain cleaners can use to create a safer work environment.

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Five Steps to Pricing Your Drain Cleaning Services

Posted by Venay Sehgal Bhatia on May 31, 2018 1:57:56 PM

Pricing your services is one of the most important business decisions you'll make. Whether you’re an established plumbing company or an up-and-coming drain cleaning business, the right economic strategy can make or break your success. Price too high and you'll drive away customers, price too low and you may struggle to cover costs. So, how can you find the sweet spot? It takes a little research and reflection, but these five steps are a great place to start.

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Topics: Business Series, The Drain Business

Combining Tradition with Technology

Posted by Katie Breeden on May 16, 2018 1:48:27 PM

“Innovative” isn’t a word often used to describe the plumbing industry. It’s rooted in tradition: a generational profession with fathers teaching their sons everything they know before handing down the business. Doug Belcher, co-owner of Rocket Rooter Plumbing, came to the industry through this familiar route. His father started the Montgomery County, MD-based full-service plumbing company in 1968. Once Doug learned the ropes and became a licensed master plumber, he joined his father as a co-owner and now carries on the family business. With more than thirty years of experience today, Doug both respects the tradition within the trade and integrates innovation and technology into his work.

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Topics: Customer Spotlight

Become a Customer Service Pro: Four Tips for Clear Customer Communication

Posted by MyTana on May 3, 2018 7:13:00 AM

The most important skill a drain cleaner can have is, obviously, clearing drains. But customer service is a close second. It may not be your favorite part (that’s sharing crazy job photos in your Facebook group of choice), but it’s a vital part of the job, particularly for smaller shops.

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Topics: Resources

Staying Safe on the Job

Posted by Nicole Lygo on Apr 12, 2018 9:00:00 AM

Drain cleaning can be a very dirty job, particularly with a backup. It’s also a dangerous process, exposing workers to multiple types of hazards. But a few simple steps and a little common sense can help keep you safer on the job.

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Topics: Pro Tip, Resources

About MyTana

MyTana is a full-service manufacturer of drain cleaning and inspection equipment, including cable machines, drain jetters and plumber cameras. The company also offers cables, blades, nozzles and other accessories for plumbers and drain cleaners. By selling direct, MyTana is able to maintain competitive pricing while offering a high level of personalized service and support. MyTana equipment is factory-direct and American made.

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