Amazingly, we’re already speeding toward the end of quarter one of 2022. After a rollercoaster two years, 2022 may be the one where the pandemic ends, and we move into “what’s next.” Though drain cleaning professionals have generally avoided some of the major downturns in work that other industries have experienced, the stress of 24 months of uncertainty have certainly still been felt. When setting your 2022 business goals, you may have been apprehensive about writing down anything “too lofty;” or perhaps you were the exact opposite, and decided to lean into the unknown and go all in. Either way, the end of Q1 offers a good opportunity to check in: are you on track to your goals?
MyTana
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Topics: Resources, Business Series, The Drain Business, Marketing
A Brief Guide to Social Media for Drain Cleaners + Plumbers in 2022
The days of homeowners opening the phonebook and flipping through the yellow pages to find a plumber are long gone. The Covid-19 era proved that the drain professionals of today need to be active on social media to keep their businesses thriving as much of the world moved permanently online. While a plumber certainly can’t work from home, meeting potential customers where they are is more important than ever. Social media is a powerful form of word of mouth, and there is ample opportunity for today’s plumbers and drain cleaners to use social media marketing – without taking too much time or breaking the bank.
Topics: Resources, The Drain Business, Marketing
MyTana returned to Indianapolis last week for the 2019 WWETT Show, the world's largest annual trade show for wastewater and environmental service professionals. We want to thank everyone who stopped by; we couldn't have done it without you!
This year was a great one with two new products on display:
Topics: Product Spotlight, Trade Shows
MyTana returns to Indianapolis February 21-23 for the WWETT Show, the world's largest annual trade show for wastewater and environmental service professionals. Visit MyTana at Booth 5124 to test drive our family of drain cleaning and inspection equipment, which includes cable machines, drain jetters, plumber cameras and locators. We’ll also be showcasing our full selection of replacement cables, blades, nozzles and other accessories that fit all major manufacturer brands.
Products on display include:
Topics: Product Spotlight, Trade Shows
One Drain Machine for Multiple Applications? Your Wish is Granted.
From sink to sewer lateral, it’s your job to identify issues, clear obstructions and repair defects in all the interconnected piping that feeds into municipal sewers. That’s a lot of pipes of different sizes to service and, as a plumbing or drain cleaning professional, you’ve probably encountered everything you can imagine–from the usual suspects like grease and hair to the more obscure like toys or utensils.
Topics: Cable Machine, Product Spotlight
In the training manual Zen and the Art of Motorcycle Riding by Conrad Dent (not to be confused with the iconic American novel Zen and the Art of Motorcycle Maintenance by Robert M. Pirsig), Dent explains that riders need to be, “equipped to handle unforeseen conditions.” Although Dent is talking about motorcycle riding, he could just as easily be describing a day on the job of a plumber and drain cleaning professional working a cable machine through a drain line.
Topics: Cable Machine, Product Spotlight
With the many strange and gross things that end up down the toilet, drain cleaning isn’t a job for the squeamish. It’s also not a job for the careless. Drain cleaners are exposed to a variety of dangerous pathogens and substances in the course of their work. Preventing contact with these hazards, and maintaining a firm barrier between “clean” spaces and “dirty” spaces, is vital to their health.
Become a Customer Service Pro: Four Tips for Clear Customer Communication
The most important skill a drain cleaner can have is, obviously, clearing drains. But customer service is a close second. It may not be your favorite part (that’s sharing crazy job photos in your Facebook group of choice), but it’s a vital part of the job, particularly for smaller shops.
Topics: Resources
Don’t miss MyTana at WWETT, show booth 2432 in Indianapolis, February 22-24. Test drive our cable machines, from the compact M500 Mini Workhorse (for bathtubs, urinals and sinks) to The Big Main, with more than 400 feet of reach. And, be sure to check out our drain jetters and video inspection systems.
Topics: Inspection System, Jetter, Cable Machine, Trade Shows

A free, new poster from MyTana illustrates common cable machine end tools, along with the applications and line sizes to which each is best suited. This handy guide helps identify the best end tool for almost any blockage. With the proper setup, a drain cleaning professional can clear lines faster, more effectively and with greater safety.
“Different clogs require different approaches,” explains Dale Graber, General Manager for MyTana. “Choosing the right tool and right size gets the job done quicker.”
Request your free poster today:
Topics: Cable Machine, Resources, Poster